Bachelor of Arts in Computing and Informatics

Rowan University, Glassboro, NJ

Associate of Science in Mathematics

Ocean County College, Tom's River, NJ

Proficient Programming Languages

• PowerShell

• Python

• C++

• JavaScript

• MySQL

• Microsoft SQL

Tools

• Microsoft 365

• Microsoft Dynamics

• vSphere

• Active Directory

• Barracuda Load Balancer

• PRTG Network Monitor

• Unifi Cloud Console

• Microsoft Exchange

• Boomi

• SharePoint

• Visual Studio Code

• Github

• SolarWinds Service Desk

• FreshService Service Desk

• Chocolatey Package Manager

• Microsoft SQL Server Management Studio

Operating Systems

• Windows 7/8/10/11

• Windows Server 2008-2022

• ESXI

• Debian-based Linux

Systems Administrator 

AFR Furniture Rental, Pennsauken, NJ

• Maintained Active Directory to ensure accuracy of data within

• Handled the provisioning, assignment, and management of all new hardware sent out to end users

  • Extensively worked with Dell and Lenovo equipment

  • Managed Intune policy and configuration, and managed app suite deployed through Intune

• Managed help desk software, FreshService

  • Led migration of all data off previous help desk (SolarWinds) to FreshService

• Automated addition of new users to the company status page, utilizing PowerShell scripts and API

• Performed daily, weekly, and monthly maintenance on servers, both physical and virtual machines

• Led efforts to switch all time clocks across 25+ sites over to new payroll software

• Assisted in management of network across those 25+ sites

  • Managed Cisco switches, Unifi switches, Unifi & Aerohive APs

• Configured PRTG Network Monitor for Systems Administration team to monitor servers

• Created and managed items on power platform in order to better facilitate connections inside AFR’s infrastructure

• Led efforts in switching the organization off of local Active Directory and onto Azure Active Directory (Now Entra ID)

• Configured & supported Zebra label printers across 25+ sites

• Managed production & data warehouse databases through Microsoft SQL Server Management Studio

• Worked with Samsara gateways as well as template sensors

• Configured and utilized project management software, including FreshService Project Management, Microsoft Planner, and Microsoft DevOPs

Business Applications Analyst

Philadelphia, PA

• Developed custom PowerApps and Power Automate workflows for expense submissions, FBA replenishment, and new item forms, incorporating advanced validation and automation features.

• Led efforts to streamline password management by implementing a password management solution, replacing a legacy spreadsheet system, enhancing security and team coordination.

• Configured and maintained the FreshService ticketing system, establishing a comprehensive service catalog and setting up workspaces to manage e-commerce and IT tickets efficiently.

• Created and implemented a centralized SharePoint portal for training documents, SOPs, and departmental resources, with tailored permissions for secure access.

• Coordinated with third-party vendors to evaluate and implement scalable hardware and software solutions, including Raspberry Pi setups and smart scales for operational improvements.

• Resolved infrastructure issues, such as printer configuration errors and network conflicts, optimizing performance and reducing downtime.

• Investigated and addressed compliance issues, including data exfiltration risks and misaligned sensor configurations within fleet management systems.

• Contributed to budget management and contract analysis for the IT department, consolidating invoice tracking and projections for improved financial oversight.

• Overhauled SOP documentation to align with industry standards, improving process clarity across departments.